An item was already discounted by 20% but had to be discounted by another 10% to make the price even more attractive to customers.
What percent was the item discounted?
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1 0 0 × 0 . 8 = 8 0 8 0 × 0 . 9 = 7 2
Therefore the item is now at 7 2 % of its original price i.e ( 1 0 0 − 7 2 ) % = 2 8 % discount.