Cancel my Auto-renewal subscription

Hi I have taken subscription on brilliant on March 17 , 2018 . It renewed on March 17 , 2019. I do not want to renew it in 2020. I have not been able to cancel my subscription as I had taken the subscription from one of my relatives phone. I tried to cancel the subscription by going to Account settings.Subscriptions . By clicking on the link found there , it took me to the google play store. But I found nothing there. Can the brilliant staff cancel my subscription please . Or is there any other way ?

Easy Math Editor

This discussion board is a place to discuss our Daily Challenges and the math and science related to those challenges. Explanations are more than just a solution — they should explain the steps and thinking strategies that you used to obtain the solution. Comments should further the discussion of math and science.

When posting on Brilliant:

Use the emojis to react to an explanation, whether you're congratulating a job well done , or just really confused .
Ask specific questions about the challenge or the steps in somebody's explanation. Well-posed questions can add a lot to the discussion, but posting "I don't understand!" doesn't help anyone.
Try to contribute something new to the discussion, whether it is an extension, generalization or other idea related to the challenge.
Stay on topic — we're all here to learn more about math and science, not to hear about your favorite get-rich-quick scheme or current world events.

Markdown	Appears as
`italics` or `_italics_`	italics
`bold` or `__bold__`	bold
- bulleted - list	bulleted list
1. numbered 2. list	numbered list
Note: you must add a full line of space before and after lists for them to show up correctly
paragraph 1 paragraph 2	paragraph 1 paragraph 2
`[example link](https://brilliant.org)`	example link
`> This is a quote`	This is a quote
# I indented these lines # 4 spaces, and now they show # up as a code block. print "hello world"	# I indented these lines # 4 spaces, and now they show # up as a code block. print "hello world"

Math	Appears as
Remember to wrap math in `$` ... `$` or `\[` ... `\]` to ensure proper formatting.
`2 \times 3`	$2 \times 3$
`2^{34}`	$2^{34}$
`a_{i-1}`	$a_{i-1}$
`\frac{2}{3}`	$\frac{2}{3}$
`\sqrt{2}`	$\sqrt{2}$
`\sum_{i=1}^3`	$\sum_{i=1}^3$
`\sin \theta`	$\sin \theta$
`\boxed{123}`	$\boxed{123}$

Comments

Same thing here. And the 'cancel' button does not exist. The phone contact for Brilliant routes you to an email address for cancellation which, when used, sends you back to the button that does not appear. Same thing for the 'link' provided in the site's how-to(s). A scam. Will take legal action.

adarrylw . - 11 months, 2 weeks ago

Hi Adarrylw.

Could you provide us the following details:

All possible email addresses that you might have used on Brilliant.org, and
Screenshots of receipts for the purchases of Brilliant premium.

and email them to support@brilliant.org. You can expect a response in 2 business days.

Thank you.

Brilliant Mathematics Staff - 11 months, 2 weeks ago

I hope you got it sorted.

Gurbani Pandey - 10 months, 1 week ago

Math	Appears as
Remember to wrap math in `\(` ... `\)` or `\[` ... `\]` to ensure proper formatting.
`2 \times 3`	$2 \times 3$
`2^{34}`	$2^{34}$
`a_{i-1}`	$a_{i-1}$
`\frac{2}{3}`	$\frac{2}{3}$
`\sqrt{2}`	$\sqrt{2}$
`\sum_{i=1}^3`	$\sum_{i=1}^3$
`\sin \theta`	$\sin \theta$
`\boxed{123}`	$\boxed{123}$